IT Services

  • Business First, Technology Follows

    Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed "IT Guy Syndrome."
  • Tech Investments on Rise as Restaurants Seek to Improve Customer Engagement & Efficiency

    With IT spending on an upswing, restaurants reveal top challenges and where tech budgets are being allocated for 2015.
  • Restaurant Operators' List of Most Important Tech for 2015 Revealed at MURTEC®

    Hospitality Technology magazine's 2015 Restaurant Technology Study will be presented at the 20th installment of the Multi-Unit Restaurant Technology Conference (MURTEC), March 17-19.
  • Build it or Buy it?

    In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.
  • Hurricane Grill & Wings and 39 Denny's Locations Outsource IT Services

    Hurricane Grill & Wings chooses Datum to manage nationwide IT services and install firewalls system wide, allowing execs to focus on business needs.
  • Business Efficiency Drives Tech Investments for Restaurants

    With IT spending on the rise, restaurants look toward technology to streamline workflow and improve biz practices.
  • Reaping Rewards of Shared Services

    Michael Cullen, SVP, shared services for Marriott Business Services reveals how a shared service model can help hospitality move past implementation challenges, driving efficiencies and improving outcomes.
  • Is ROI Holding You Back?

    Solving the ROI challenge should be a key objective for technology and marketing executives in 2015.
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