Employee Assist is a voice AI technology that enables restaurant employees from both the front and back-of-house to ask a custom-trained voice assistant critical questions – and get immediate responses – completely hands-free.
Through the integration between Optii and Sojern’s Guest Experience Solutions, hoteliers can streamline, automate, manage, and measure everything from request to fulfillment.
All hotels, from large chains to small establishments, are integrating smart and automated solutions into their strategies, but always with the goal in mind of achieving the highest level of customer satisfaction.
Leading hotel tech provider takes transformative step towards a next generation CRM platform that empowers hoteliers to build stronger relationships with their guests whilst driving profitable revenue.
Acquisition further enables MDO to deliver data-driven solutions for the hospitality industry, equipping hoteliers to operate more efficiently and gain actionable insights from their data.