hospitalityPulse said it will be showcasing at this year's ITB Berlin a range of products that decrease operational costs, increase guest satisfaction and help hoteliers drive incremental revenues including roomPulse, PulseLink, PulseQueue, PulseMobile and FIRE.
The event, which takes place from March 8 to 12, is a global travel industry trade show and convention attracting more than 10,000 companies from 187 countries and 180,000 visitors.
hospitalityPulse has set out to solve two of the most significant problems in the lodging industry; room assignment on-property and the inherent deficiencies related to the distribution of rooms and what guests receive upon arrival at the hotel. At the show, the company will unveil its latest innovation: FIRE (Feature Inventory Response Engine). Developed to combat distribution issues, FIRE uses predictive future room assignments to ensure what guests are offered to book online, also is what they can expect to receive when they arrive at the hotel. Communication with the property based system using roomPulse enables the booking path to be highly personalized to each guest, allowing them to select the relevant room type, room attributes and features they want, providing competitive differentiation from other hotel booking experiences currently dominating the market.