TRAVELEX Purchases INETCO Insight Business Transaction Management Software

4/26/2010

INETCO Systems Limited, a leading expert in business transaction management, today announced Travelex has purchased INETCO Insight to reduce payment settlement uncertainty and operational risk in their rapidly expanding payment processing environment.

Travelex has been experiencing exponential growth in their payment processing environment, with the addition of new services such as the Travelex Visa Money Transfer service launched in Australia last February. This service taps into Visa's global network, which connects more that 1.7 billion cards, and provides a convenient, cost-effective and secure way for consumers to send funds directly to recipients' Visa cards, both domestically and internationally. Using INETCO Insight, Travelex can:

Proactively manage their growing payment processing environment
Meet PCI compliance and industry security regulations around full data encryption
Establish realistic Service Level Agreements with client banks and large merchant customersã‚¬‚¬

INETCO Insight provides Travelex with the granular payment transaction data they need to quickly isolate the root cause of application, network and switch performance issues causing transaction slowdowns and declines. Powerful real-time alerting and historical filtering help Travelex identify and proactively address customer service issues. Graphing and reporting capabilities enable the IT and applications support team to improve capacity planning efforts and share snapshots with the senior management team that explain transaction volumes during peak processing periods. Visibility into application and transaction response times also help Travelex ensure realistic service level agreements are set and met.ã‚¬‚¬

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