More than 70,000 guests have already used the Radisson Hotels & Resorts Express Yourself online guest check-in service in the United States and the program is being expanded internationally. Beginning on August 1, 2005, the service will become available at Radisson Edwardian Hotels' 11 four- and five-star hotels in London, and its five-star hotel in Manchester.
"Radisson Edwardian is committed to guest satisfaction and has embraced leading-edge technology to meet the needs of their customers." says BjÃƒ¸rn Gullaksen, executive vice president and brand leader for Radisson Hotels & Resorts and Carlson Hotels Worldwide Full-Service Hotels.
"The Express Yourself process will enable our front-desk staff to focus on welcoming guests, eliminating paperwork and ensuring quick access to their rooms," adds Declan Lott, executive vice president of Radisson Edwardian Hotels. One of the primary objectives of the Express Yourself program is to deliver our Radisson Edwardian 'Yes I Can' warm and engaging service culture and 100 percent guest satisfaction to every guest on every stay," Lott said.