The point-of-sale has been on a fast track of evolution in recent years. It has become much more than just a cash register – it is now a hub for information and a way to increase guest loyalty with modern conveniences such as mobile options. This month was robust for the point of sale market, with headlines revealing that PCI security, cloud solutions, integration and mobile options are all top-of-mind for both vendors and operators. If you missed these stories the first time around, make sure to check them out now.
MURTEC INSIGHTS: Operators Reveal Top POS Must-Haves
The 2013 Multi-Unit Restaurant Technology Conference offered the opportunity for restaurant and technology executives to come together and discuss pressing industry issues of the day. One of the luncheon topic tables tackled the issue of POS Operating Systems – Navigating Choices and Considerations. The discussion was moderated by Lee Holman, Lead Retail Analyst, IHL Consulting and he was joined by representatives from Amco Foods, Firehouse Subs, Buffalo Wild Wings, The Malnati Organization, Arby's franchisee -- The Bailey Company, Thomas Keller Restaurant Group, and Huddle House. Here, Holman recaps the insights that the table discussion yielded.
Chipotle Releases Latest Version of Line-Busting iPhone Ordering App
Chipotle has teamed with Blue Rocket to develop the latest 2013 release of the Chipotle iPhone Ordering app, the first major release of the Chipotle app since 2010. Blue Rocket has worked with Chipotle since 2009 when it first launched the Chipotle Ordering App for the iPhone.
PCI-compliant Software Increases Hotel Amenity Gift Transaction Security
Ascension Software announces that its ORION Amenities program is the only PCI-compliant amenities platform used by hotels today. This successful online program is helping ensure the security of guests’ amenity credit card transactions, thereby reducing the risk of non-PCI compliance for hotels throughout the world.
Kitchen Brains Announces POS Partnership with NEC
Kitchen Brains has announced the addition of NEC Corporation of America to its POS (Point of Sale) Partnership Program. The partnership between the companies now gives current NEC customers the ability to seamlessly implement Kitchen Brains® Quality Production Management (QPM), thus providing full coordination and visualization of food production processes.
Hospitality Group Standardizes POS Across 35 Properties
Outrigger Enterprises Group, one of the largest and fastest growing privately-held leisure lodging and hospitality companies in the Asia-Pacific and Oceania regions, is standardizing its enterprise on the MICROS OPERA Enterprise Solution. In addition to its four Asia-based properties that are already utilizing MICROS OPERA, Outrigger will begin implementation of the OPERA Property Management Solution (PMS) at its 35 properties in Hawaii and the Asia-Pacific region beginning in July 2013.
Eat24 Builds Cloud-Based POS To Support Quadrupled Restaurant Orders
Eat24, the Silicon Valley based food delivery app and website has announced the launch of YES! POS, a cloud-based point of sale and all-in-one restaurant management system. The most impressive feature of YES! POS is its full integration with all online ordering services, giving restaurants the ability to receive all online orders directly to the POS and easily confirm with one-click, eliminating the need for printers, faxes, and unnecessary phone calls. Restaurants will also be able to easily manage and update their menus and prices instantly across all third-party online ordering aggregators.
Tablet Ordering Solution Showcases Menu and Wine List
AIDA Bistro & Wine Bar launched MICROS mymenu, an end‐to-end, fully integrated iPad menu and guest engagement solution. Guests can now easily select their desired menu items from their table in the restaurant’s lounge area and rest assured that their order is placed and minutes away from being enjoyed.
New POS Platform Integrates Back-Office With Cloud Solution
XPIENT Solutions has announced the release of XPIENT XPRESS, a purpose-built, fully integrated POS Back Office and Cloud-based above store solution scalable for deployment to the independent market and for chain operations where extensive system customization is not required. XPIENT XPRESS is easy to configure and use, designed with the features and functions essential to successful operations, while being efficient to manage and maintain.
Pizza Cottage Continues Expansion with All-In-One POS
Ohio-based Pizza Cottage, ranked #7 of the Top 100 Independent Pizzerias by Pizza Today magazine, continues a successful expansion with the opening of their 6th location in June 2013 (in addition to a mobile 7th location – the Pizza Cottage food truck). Pizza Cottage implemented Revention POS technology in all of their existing stores in 2012, continued that trend throughout 2013 (including the food truck), and plans to continue doing so for all future stores.
Pizza Hut Franchisees Lock in with POS Provider
izza Hut franchise companies Capital Pizza Huts and Pizza Hut of Fort Wayne have signed five-year agreements for ongoing point of sale software support and upgrades from SpeedLine POS. The agreements apply to Capital’s 89 Pizza Hut and 9 Freddy’s Frozen Custard & Steakburgers restaurants, and 47 Pizza Hut of Fort Wayne locations.
Hotwire Launches iPad App
Hotwire.com®, a discount travel site, has announced the launch of its first iPad app, to better serve the rapidly increasing customer base using tablets to purchase last-minute deals. The introduction of a free iPad app expands Hotwire's suite of mobile products, which includes an award-winning mobile website and an iPhone and iPod touch app, and delivers hotel savings in over 3,145 cities across 61 countries. The app's unique interface cuts booking time in half when compared to the desktop experience, so travelers can make their next hotel reservation wherever, whenever, and with just a few taps.