has expanded its Professional Services offering with the addition of Management Strategy Services to maximize operational efficiencies and productivity levels as well as reduce costs and drive revenue.
Maestro Management Services analyze a property’s operating environment and shape best practices that complement their specific business needs and deliver bottom line performance across all areas of a property’s operations. The Maestro Management Strategies team works closely with hotel executives and staff to improve organizational performance, guest service and profits with the best use of Maestro. The approach focuses on extensive in-depth operations consulting and management experience that enables clients to use Maestro as a business tool to maximize productivity and boost financial returns from day-to-day operations.
NORTHWIND’s expanded Web Connection Online Marketing Services help operators develop, design, and broadcast more effective email promotions to help boost reservations. With Maestro’s single image database and 360 degree guest view, operators can analyze and identify their guests’ stay patterns and activity preferences, then create targeted campaigns and offers that fill rooms during seasonal soft periods.
Maestro Social Media strategies and tools enable operators to leverage Facebook, Twitter, and other social channels to connect with shoppers online. Maestro experts help properties promote specials and create tools that enable guests to book rooms directly from Facebook.