McAlister's Deli announces the successful conversion of gift cards from their former provider to the Givex system.
Givex is a global provider of closed loop card technologies including gift, loyalty and other stored value programs. McAlister's Deli joins the ranks of other Givex merchants who enjoy uninterrupted transaction processing and 24/7/365 customer support. Givex constantly improves its technology and infrastructure to ensure that it is operating with excess capacity 365 days a year, especially during the busiest holiday seasons. Many businesses have switched to Givex for service reliability.
"We are very glad to be partnering with Givex. We thought changing providers was going to be a quite an undertaking but Givex made it surprisingly easy for us," says Randy White, Sr. Director IT , McAlister's Deli. "Since the switch, we've also enjoyed more robust gift card reporting features and superior customer service."
In addition to real-time gift card transaction processing, McAlister's Deli will benefit from a full range of support services, including fund settlement between franchisees and corporate locations, online program administration and reporting, card production and marketing, and more.