FCS, a provider of comprehensive hospitality guest services applications and solution design services, announces the signing of a Valued Business Partnership with Enkay Technologies, one of India's premier providers of communication solutions for the hospitality industry. Per the agreement, Enkay will distribute the comprehensive suite of FCS hospitality technology solutions and services, including its collection of best-in-class Hotel Operations Management Applications and its innovative i-Guest mobile app.
Enkay Technologies is a trusted unified communications solutions provider with Pan-India presence, and has over three decades of experience in providing cutting-edge solutions across verticals with a strong presence in the hospitality industry.
FCS' Hotel Operations Management Applications suite comprises e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications seamlessly interface with most of the hotel industry's popular property management systems and can be implemented à la carte or as a total solution package. The applications feature complementary mobile apps, allowing hotel staff to stay connected from anywhere on property.
Along with the Hotel Operations Management Applications, Enkay will also be distributing the guest-facing mobile app, FCS i-Guest. FCS i-Guest lets users interact with the hotel through an app, including placing room service orders, making housekeeping requests, arranging wakeup calls, checking real-time folio data, making restaurant or spa reservations, viewing local attraction information, listening to voicemail, performing express checkout and tapping into a host of other guest service options. Most importantly, i-Guest is a great brand awareness app that helps to create additional revenue through increasing in-room dining and advertisements for local attractions like restaurants, bars and others.