AfterWords, a division of Restaurant Magic Software, announced that it had overwhelming interest during the soft launch of its Customer Engagement Software at the Multi-Unit Restaurant Technology Conference in Las Vegas. The company elected to include the software in its existing MURTEC 2017 tradeshow plans due to increasing interest from its current customers. The software is slated for a formal launch on May 20 at the National Restaurant Association Show in Chicago.
AfterWords is an Intelligent Customer Engagement Software that helps service driven companies gain a complete picture of their customer and perceptions across the organization’s brand. Integrating transactional sales details, loyalty data, experience driven survey information, and customer recovery tools the software provides business intelligence that improves customer experiences and increases profitability. AfterWords has a patent pending on its engagement technology, has worked with several experienced experts and university professors to develop the software, and has recently completed a pilot rollout with a major hospitality franchise.