Solutions at all points of service will transform payment acceptance in the hospitality industry. The latest handheld payment systems make card payment cost-effective at the point of service, at the table and at the car.
In an industry as diverse as hospitality, however, the challenge is less about defining BI than about determining what information is most vital to running the business.
As a security model, PCI requirements can help companies control compliance costs and build a more efficient and reliable IT infrastructure that delivers better service while incurring less risk.
Ongoing merger and acquisition activity has exacerbated the daunting challenges hospitality companies face in integrating their technology systems, applications and data.
Whitepaper looks at techniques retailers and hospitality execs can employ to manage customer experiences.
Just as touchscreens revolutionized the way team members in a restaurant interact with POS software, enterprise POS represents the next game-changing development in restaurant software solutions.
When the Hilton Waikoloa Village's needs surpassed the capabilities of its custom in-house software, staff needed a new solution to manage reservations for multiple on-property restaurants, dining events and guest tours. After reviewing several options, they implemented ReServe Interactive's Dining Reservations and Table Management software and the Events with Reservations add-on module.
In the current climate of reduced revenues and cutbacks in expenditures, introducing new products to the hospitality market is more difficult than ever. First View Security's white paper, Innovative Technology Benefits the Hospitality Industry, provides examples of how hotel industry leaders are using technology innovations to differentiate their properties, and how these efforts can improve the bottom line.
In tough times, retailers and hospitality organizations may see IT investments as a logical target for belt-tightening. But technology investments that streamline operational efficiency, improve profit margins and boost customer service capabilities can both mitigate the worst effects of economic downturns and position organizations to rebound more quickly when times begin to improve.
Wireless, mobile technology in the hospitality industry not only increases the productivity of staff, but helps deliver personalized, secure service to valued guests.