In tough times, retailers and hospitality organizations may see IT investments as a logical target for belt-tightening. But technology investments that streamline operational efficiency, improve profit margins and boost customer service capabilities can both mitigate the worst effects of economic downturns and position organizations to rebound more quickly when times begin to improve.
Wireless, mobile technology in the hospitality industry not only increases the productivity of staff, but helps deliver personalized, secure service to valued guests.
In hospitality, the inability to complete a sale can affect a company's ability to be successful. Through OneSign, Imprivata is making it easier to complete the sales process. Find out how in this exclusive white paper.
Compliance to PCI DSS is not an option anymore, it's a requirement. Read this white paper to find tips on how you can keep your business in compliance with PCI DSS.
Working with vendors and service providers can ease the cost and complexity of establishing a PCI DSS-compliant transaction architecture. Find out how in this exclusive white paper.
Shift4's white paper, Tokenization In Depth, focuses on the benefits of Tokenization for the storage of Cardholder Data (CHD) as compared to encryption. Readers will learn how Shift4's PABP validated 4Go helps merchants simplify PCI compliance and create Real Security. Tokenization can be easily implemented and installed for current and legacy applications so that the POS/PMS applications no longer store cardholder data.
With 325 franchised stores and no unified point of sale solution, Rocky Mountain Chocolate factory had an enormous information challenge. Watch this video to see how the company implemented an IBM point of sale solution and discovered the true value of information while maximizing the sales in stores.
In their quest for more efficient and cost-effective communications solutions hotel operators have to work with multiple vendors and integrate multiple disparate point systems to create a unified whole. But hoteliers don't need nor want to spend time designing and maintaining an advanced communications network. Find out how an integrated approach can improve a hotel's communications infrastructure and support a range of guest-centric communications and entertainment services that will improve the guest experience and create new revenue opportunities with significantly lower capital investment.
Changing consumer confidence, new food and eating preferences and explosive growth surrounding Internet-oriented social media is creating seismic shifts in demand and frequency patterns for dining out. This shift has led to the creation of an entirely new restaurant customer: one who eats and spends differently, who evaluates restaurant choices differently, who interacts with media and is influenced differently, and one who offers their loyalty differently. Read on to understand the critical role that new technology innovations can play in next-generation restaurant operations, and in exceeding guest expectations.
White paper examines teamEmprove, a survey-based employee communication and action program that helps companies measure and manage their workforce.