Customers want information transparency -- they want their hotel experience to be customized to meet their preferences and needs -- and they want to stay connected using any device from anywhere within the facility. Managed services can help meet these needs, helping hotels provide an efficient network infrastructure to carry their information quickly, reliably and securely.
Blue Mountain, an all-seasons resort in Collingwood, Ont., became the first North American property to deploy Cenium's one-view ERP solution in late 2009. Built on the Microsoft Dynamics (NAV) platform, Cenium eliminates dozens of disparate and legacy-based systems for the hospitality industry. Since Cenium runs on a Microsoft platform, most employees benefit from a familiar user interface.
Hospitality and retail are the #1 and #2 industries victimized by breach, according to the 2011 Verizon Data Breach Investigations Report. In today's world, you need to safeguard your sensitive customer data and protect your corporate reputation with a proactive approach that stops targeted attacks and eliminates tampering and malware. Download this case study to see how one major retail chain took these steps and at the same time reduced the number of technologies required to meet PCI compliance.
The renewed interest in tableside ordering and payment solutions may seem to simply be a reflection of the ubiquitous mobility trend but in truth reflects a real need that has thus far gone unmet. In this age of mobility will the tableside ordering and payment solutions available finally be able to meet the unique challenges of the hospitality industry? Read the White Paper to learn more.
Hospitality enterprises seeking to increase revenue generation, improve operational efficiency and enhance the guest experience are exploring the convenience and personalization capabilities of guest-facing mobile device applications as well as advanced role-specific functions for their own employees' mobile devices. AT&T offers a wide range of hospitality-specific solutions, plus strong network support and strategic business and IT consulting services.
Treasure Island Hotel & Casino turned to ReServe Interactive for streamlined reservations across three restaurants, allowing customers to easily check availability and make reservations online.
With over three decades of retail experience, working with many different retailers in various store environments, IBM knows what is needed to deliver products to meet the demands of the retail world. Read this paper to learn how IBM incorporates retail hardening in all phases of production: design, manufacturing, and testing.
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running. SICOM shows why QSR owner/operators need to evaluate TCO when selecting a POS system, identifies 12 variables to be considered when calculating TCO, and provides a template for TCO side-by-side comparisons.
Solutions at all points of service will transform payment acceptance in the hospitality industry. The latest handheld payment systems make card payment cost-effective at the point of service, at the table and at the car.