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Simplified Telephony, High-speed Internet Access (HSIA), and Enhanced Television Services for Next-Generation Hospitality Enterprises
9/29/2009
In their quest for more efficient and cost-effective communications solutions hotel operators have to work with multiple vendors and integrate multiple disparate point systems to create a unified whole. But hoteliers don't need nor want to spend time designing and maintaining an advanced communications network. Find out how an integrated approach can improve a hotel's communications infrastructure and support a range of guest-centric communications and entertainment services that will improve the guest experience and create new revenue opportunities with significantly lower capital investment.
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Technology's Role in Enabling Next Generation Restaurant Operations
4/1/2010
Changing consumer confidence, new food and eating preferences and explosive growth surrounding Internet-oriented social media is creating seismic shifts in demand and frequency patterns for dining out. This shift has led to the creation of an entirely new restaurant customer: one who eats and spends differently, who evaluates restaurant choices differently, who interacts with media and is influenced differently, and one who offers their loyalty differently. Read on to understand the critical role that new technology innovations can play in next-generation restaurant operations, and in exceeding guest expectations.
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The Empathica teamEmprove Program
4/1/2007
White paper examines teamEmprove, a survey-based employee communication and action program that helps companies measure and manage their workforce.
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The Risks and Rewards for Building Sustainable Hotels
2/3/2010
Together, financial incentives and consumer demand are likely to encourage the hospitality industry to continue developing more environmentally-friendly hotels, resorts, spas and convention centers. Deloitte briefly summarizes the risks and rewards for those that choose to build more sustainably.
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The Search for The Right Technology Solutions in Today's Hospitality Organization
6/1/2007
What you can learn from Hyatt International and Radisson SAS Hotels & Resorts about selecting the right technology solution
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Why the Right Enterprise Business Platform is Critical for Restaurant Company Success
11/2/2009
In this difficult operating environment, leading restaurant chains recognize that the adoption of a full enterprise solution is a critical step towards streamlining processes, increasing operational efficiencies, and cutting costs. However, sorting through dozens of available solutions can be a daunting task. The purpose of this white paper is to examine the advantages of an enterprise business platform and to provide a framework for evaluating enterprise solutions, technologies and vendor partnerships.
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2013 Security Showcase 2013 Security Showcase
5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.
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Wi-Fi & the Bottom Line: Forrester Measures Impact of Connectivity on Hotel Guest Satisfaction & Staff Productivity
6/6/2013 2:00:00 PM (EST)
Moderator:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Panelists:

Andre Kindness, Principal Analyst - Infrastructure & Operations Professionals, Forrester Research, Inc.
Tom Moore, Director of Hospitality Industry Solutions, Motorola Solutions
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