Hospitality enterprises seeking to increase revenue generation, improve operational efficiency and enhance the guest experience are exploring the convenience and personalization capabilities of guest-facing mobile device applications as well as advanced role-specific functions for their own employees' mobile devices. AT&T offers a wide range of hospitality-specific solutions, plus strong network support and strategic business and IT consulting services.
Treasure Island Hotel & Casino turned to ReServe Interactive for streamlined reservations across three restaurants, allowing customers to easily check availability and make reservations online.
With over three decades of retail experience, working with many different retailers in various store environments, IBM knows what is needed to deliver products to meet the demands of the retail world. Read this paper to learn how IBM incorporates retail hardening in all phases of production: design, manufacturing, and testing.
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running. SICOM shows why QSR owner/operators need to evaluate TCO when selecting a POS system, identifies 12 variables to be considered when calculating TCO, and provides a template for TCO side-by-side comparisons.
Solutions at all points of service will transform payment acceptance in the hospitality industry. The latest handheld payment systems make card payment cost-effective at the point of service, at the table and at the car.
In an industry as diverse as hospitality, however, the challenge is less about defining BI than about determining what information is most vital to running the business.
As a security model, PCI requirements can help companies control compliance costs and build a more efficient and reliable IT infrastructure that delivers better service while incurring less risk.
Ongoing merger and acquisition activity has exacerbated the daunting challenges hospitality companies face in integrating their technology systems, applications and data.
Whitepaper looks at techniques retailers and hospitality execs can employ to manage customer experiences.