WHITE PAPERS

A Decade After Their First Appearance Are Tableside Ordering and Payment Solutions Ready for Prime Time?

10/13/2011
The renewed interest in tableside ordering and payment solutions may seem to simply be a reflection of the ubiquitous mobility trend but in truth reflects a real need that has thus far gone unmet. In this age of mobility will the tableside ordering and payment solutions available finally be able to meet the unique challenges of the hospitality industry? Read the White Paper to learn more.

PCI and Remote Support: How Compliant are the Keys to the Kingdom?

6/1/2011
Unsecure remote access and control technology is the number one attack pathway for hackers. Is your data safe? Written by IT security experts Enterprise Management Associates (EMA), "PCI and Remote Support: How Compliant are the Keys to the Kingdom?" explains how your remote IT support solutions may be damaging your PCI DSS compliance.

Hospitality Enterprises: Differentiate and Drive Revenue Growth with AT&T Network and Mobility Solutions

12/7/2010
Hospitality enterprises seeking to increase revenue generation, improve operational efficiency and enhance the guest experience are exploring the convenience and personalization capabilities of guest-facing mobile device applications as well as advanced role-specific functions for their own employees' mobile devices. AT&T offers a wide range of hospitality-specific solutions, plus strong network support and strategic business and IT consulting services.

After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy

7/20/2009
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.

A Little POS TCO Homework Can Pay Off Big on the Bottom Line

10/23/2009
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running. SICOM shows why QSR owner/operators need to evaluate TCO when selecting a POS system, identifies 12 variables to be considered when calculating TCO, and provides a template for TCO side-by-side comparisons.

Better Payment at All Points of Service

9/1/2006
Solutions at all points of service will transform payment acceptance in the hospitality industry. The latest handheld payment systems make card payment cost-effective at the point of service, at the table and at the car.

Challenges and Opportunities of PCI

7/1/2007
As a security model, PCI requirements can help companies control compliance costs and build a more efficient and reliable IT infrastructure that delivers better service while incurring less risk.
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