WHITE PAPERS

After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy

7/20/2009
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.

A Little POS TCO Homework Can Pay Off Big on the Bottom Line

10/23/2009
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running. SICOM shows why QSR owner/operators need to evaluate TCO when selecting a POS system, identifies 12 variables to be considered when calculating TCO, and provides a template for TCO side-by-side comparisons.

Better Payment at All Points of Service

9/1/2006
Solutions at all points of service will transform payment acceptance in the hospitality industry. The latest handheld payment systems make card payment cost-effective at the point of service, at the table and at the car.

Challenges and Opportunities of PCI

7/1/2007
As a security model, PCI requirements can help companies control compliance costs and build a more efficient and reliable IT infrastructure that delivers better service while incurring less risk.

Hilton Waikoloa Village Enhances Reservation Processes Property Wide

10/1/2009
When the Hilton Waikoloa Village's needs surpassed the capabilities of its custom in-house software, staff needed a new solution to manage reservations for multiple on-property restaurants, dining events and guest tours. After reviewing several options, they implemented ReServe Interactive's Dining Reservations and Table Management software and the Events with Reservations add-on module.
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