WHITE PAPERS

Energize Your Business With Managed Services

3/30/2012
Customers want information transparency -- they want their hotel experience to be customized to meet their preferences and needs -- and they want to stay connected using any device from anywhere within the facility. Managed services can help meet these needs, helping hotels provide an efficient network infrastructure to carry their information quickly, reliably and securely.

Cenium in Partnership with Microsoft Implements a Fully Integrated ERP Solution Into one of Ontario's Busiest Resorts

4/4/2012
Blue Mountain, an all-seasons resort in Collingwood, Ont., became the first North American property to deploy Cenium's one-view ERP solution in late 2009. Built on the Microsoft Dynamics (NAV) platform, Cenium eliminates dozens of disparate and legacy-based systems for the hospitality industry. Since Cenium runs on a Microsoft platform, most employees benefit from a familiar user interface.

The Ultimate Protection for Retail Systems

1/12/2012
Hospitality and retail are the #1 and #2 industries victimized by breach, according to the 2011 Verizon Data Breach Investigations Report. In today's world, you need to safeguard your sensitive customer data and protect your corporate reputation with a proactive approach that stops targeted attacks and eliminates tampering and malware. Download this case study to see how one major retail chain took these steps and at the same time reduced the number of technologies required to meet PCI compliance.

A Decade After Their First Appearance Are Tableside Ordering and Payment Solutions Ready for Prime Time?

10/13/2011
The renewed interest in tableside ordering and payment solutions may seem to simply be a reflection of the ubiquitous mobility trend but in truth reflects a real need that has thus far gone unmet. In this age of mobility will the tableside ordering and payment solutions available finally be able to meet the unique challenges of the hospitality industry? Read the White Paper to learn more.

PCI and Remote Support: How Compliant are the Keys to the Kingdom?

6/1/2011
Unsecure remote access and control technology is the number one attack pathway for hackers. Is your data safe? Written by IT security experts Enterprise Management Associates (EMA), "PCI and Remote Support: How Compliant are the Keys to the Kingdom?" explains how your remote IT support solutions may be damaging your PCI DSS compliance.

Hospitality Enterprises: Differentiate and Drive Revenue Growth with AT&T Network and Mobility Solutions

12/7/2010
Hospitality enterprises seeking to increase revenue generation, improve operational efficiency and enhance the guest experience are exploring the convenience and personalization capabilities of guest-facing mobile device applications as well as advanced role-specific functions for their own employees' mobile devices. AT&T offers a wide range of hospitality-specific solutions, plus strong network support and strategic business and IT consulting services.

After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy

7/20/2009
U.S. consumer participation in rewards programs is on the rise across multiple demographic segments, according to COLLOQUY's latest white paper, After the Meltdown: Consumer Attitudes and Perceptions about Loyalty Programs in the Post-Recession Economy. Examine the loyalty trends across six different consumer segments, and learn why participation in loyalty programs has jumped nearly 20 percent since 2007.

A Little POS TCO Homework Can Pay Off Big on the Bottom Line

10/23/2009
A typical 100-unit franchise can take an incremental $1,000,000 to the bottom line over the life if its point-of-sale system, just by considering Total Cost of Ownership (TCO). So claims SICOM Systems, Inc., the number one in POS sales to the BURGER KING community three years running. SICOM shows why QSR owner/operators need to evaluate TCO when selecting a POS system, identifies 12 variables to be considered when calculating TCO, and provides a template for TCO side-by-side comparisons.
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