The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.
Restaurant chains, learn what hotels have over the last two decades: Loyalty programs are good for engaging customers and making a positive impact on business.
Buying or upgrading a POS system affects every area of your business, and so many things can go wrong. Our whitepaper discusses best practices and traps to avoid in three key areas of your business: staff, costs, and operations.
With proper planning and knowledge of potential issues, restaurants can successfully and effectively deploy WiFi, providing customers with the access they need and desire to utilize their mobile devices. This white paper from Spartan Computer Services will lay out three key considerations that restaurant owners should review before deploying WiFi.
Forecasting in the restaurant business is a challenge. A strong forecast looks at hours not weeks, considers real-time conditions, and guides owners to smarter, more accurate and more profitable decision making. Download this whitepaper from Maitre'D (Posera) to learn about the components of a great forecast, and three guidelines to forecasting quality.
It’s not uncommon today to find restaurant chains using a mix of POS systems as varied as their menus: old and new, open source and proprietary, cloud and on-premise. These diverse IT environments can work for some operations, but they’re not right for every organization. This whitepaper outlines six factors to consider in choosing the POS approach that is right for your restaurant.
Learn about the multi-dimensional software from CBS that instantly deploys recipes, updates, training and more straight from headquarters into kitchens, prep areas and manager offices at every restaurant in the chain. In the process, Recipe Viewer also serves a healthy portion of ROI for multi-unit operators.
It's not uncommon today to find restaurant chains using a mix of POS systems as varied as their menus: old and new, open source and proprietary, cloud and on-premise. These diverse IT environments can work for some operations, but they're not right for every organization. This whitepaper outlines six factors to consider in choosing the POS approach that is right for your restaurant.
When purchasing software applications, the true cost of ownership doesn't always end at the price tag. Don't get stuck in a money pit. Download this article to learn about:
- What to consider when evaluating TCO in addition to the initial outlay
- Budgeting tips and best practices
- How other restaurateurs approach TCO
ConnectSmart solutions from QSR Automations ensure the highest level of profit and productivity through smooth kitchen operations, order accuracy, and efficient seating. By putting servers, hosts, managers and kitchen staff in constant contact, ConnectSmart capitalizes on every transaction, reservation and up-to-the-minute change, to ensure that every guest has a memorable and positive experience.