WHITE PAPERS


Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014 The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.

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Is Your Sales Forecasting Like Rain with a Chance of Profit?

9/13/2013 Forecasting in the restaurant business is a challenge. A strong forecast looks at hours not weeks, considers real-time conditions, and guides owners to smarter, more accurate and more profitable decision making. Download this whitepaper from Maitre'D (Posera) to learn about the components of a great forecast, and three guidelines to forecasting quality.

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Three Key Considerations When Deploying WiFi In Restaurants

9/1/2013 With proper planning and knowledge of potential issues, restaurants can successfully and effectively deploy WiFi, providing customers with the access they need and desire to utilize their mobile devices. This white paper from Spartan Computer Services will lay out three key considerations that restaurant owners should review before deploying WiFi.

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2014 Hotel Technology Forum
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