Identify. Personalize. Connect.
The Power of Technology to Exceed Guest Expectations |
|
Event Date:
6/7/2007 2:00:00 PM (EST) |
Duration:
60 mins |
Description:
The guest of the future has arrived. Is your hotel ready? With the merging of personal and business travel, the proliferation of personal media devices, and the importance of customized service to today's travelers, exceeding their expectations requires more than basic customer preference knowledge. It requires a concerted effort to identify your guest, understand their personal preferences, and build an emotional connection.
This exclusive HT Web seminar will address the importance of personalization to today's travelers and ways that the power of technology can help enable an experience filled with surprise and delight. |
|
View On Demand
|
Current rating: 1 (1 ratings)
