VANTAGE POINT

The Benefits of Business Intelligence

4/8/2009
A new era of business intelligence tools are enabling hotel managers to proactively ensure that the correct plan is in place to meet financial expectations. Drive staff accountability and cut operating costs with real-time information into business and performance metrics.
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Bandwidth Building Secret

3/3/2009
As the demand for HSIA grows among hotel guests, operators need to be armed with enough bandwidth to meet guest expectations. Load-balancing applications are one way that hoteliers can meet bandwidth demand when HSIA revenues are down or being completely eliminated.
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Green Savings

2/11/2009
Strategically aligned green initiatives can foster more than environmental efficiencies if sustained for the long run. Learn which three green practices are guaranteed to slash hospitality bottom lines from the team at Garden Fresh Restaurant Corp.
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Tech-savvy guests spend more

10/9/2008
Travelers with a high readiness to use technology are also inclined to travel more often and pay a relatively high room rate. By learning more about your guests' preferences and habits, hoteliers will be able to understand how to effectively use technology to better serve patrons.
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At-Home Work Force

9/8/2008
Any hotel executive will tell you that a happy team results in happy guests. Thanks to advancements in technology, hotels now have the ability to deploy work-at-home alternatives that not only attract quality employees but also reduce costs and customer dissatisfaction. Learn the tips and reasons to start a work-at-home program from the team at Hilton Hotels.
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High Speed Internet Access: From Free to Fee

8/10/2008
As guest usage evolves for HSIA applications that require larger bandwidths, hoteliers are faced with the decision of charging their guest for Internet access in order to battle the cost of updating their broadband. Will your hotel eat the costs or ask guests to pay a free for the once free amenity?
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Reflections of Green Hotelier

5/5/2008
The builder of America's first LEED Gold hotel reflects on the experience and significance of going green. His environmentally-conscious efforts are at the forefront of technological advancement and social responsibility.
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Hospitality Back on the Leading Edge

4/8/2008
The proliferation of technology in American culture within the last decade caused the hospitality industry to have a bit of a technology identity crisis. But as the industry gains back its footing in the new landscape, it is finding new and more creative ways to leverage technology and create experiences unique to the hospitality industry. It is also going back to its roots and finding ways to be seen as a marketplace for technological innovation by implementing technology that few if any customers will possess or experience.
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