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Video Analytics Reincarnated
3/3/2010
Thanks to spill over from military and government agencies, video surveillance systems in hospitality are becoming more and more sophisticated through the integration of analytic applications that turn traditional video into uber intelligence gathers.
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Winning with Mixed Marketing
2/11/2010
A mixed marketing campaign that aligns electronic initiatives with front-line employees may be the right combination needed to better engage customers. Auntie Anne's chief marketing officer explains why.
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Building Franchisee PCI Awareness
12/10/2009
The road to PCI compliance has proven to be a rocky one for many franchise systems and their franchisees. By educating franchisees early on about their PCI compliance responsibilities, operators can overcome lagging franchisee awareness and significantly lower risk.
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Building a Green Culture
10/9/2009
Implementing environmentally-friendly practices throughout an entire hotel brand, or even in a few properties, is exciting and will produce long-term financial benefits. Yet, it is not without its challenges. Overcome common sustainability challenges through good employee communication and solid energy management.
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The Price Positioning Trap
9/8/2009
Undercutting room rates might bring guest bookings today, but at what cost? A Cornell University study affirms the importance of smart price positioning.
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What to Know Before You Outsource
8/10/2009
For many independent hotels, the budget and manpower needed to sustain revenue management technology and specialized sales and marketing support internally may not be an option. Learn what to look for in third party representation before you outsource.
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Reservations Tug-of-War
6/10/2009
Do diners prefer to make reservations online or over the telephone? Based on the findings of a survey taken by Cornell University's Center for Hospitality Research, it seems that customers feel conflicted between the two.
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Network Security Cost Cutter
5/7/2009
Investing in managed network security to undertake some of the manual or repetitive tasks that face restaurateurs can increase efficiency, reduce staffing costs, and support business innovations. Here's how.
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The Benefits of Business Intelligence
4/8/2009
A new era of business intelligence tools are enabling hotel managers to proactively ensure that the correct plan is in place to meet financial expectations. Drive staff accountability and cut operating costs with real-time information into business and performance metrics.
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Bandwidth Building Secret
3/3/2009
As the demand for HSIA grows among hotel guests, operators need to be armed with enough bandwidth to meet guest expectations. Load-balancing applications are one way that hoteliers can meet bandwidth demand when HSIA revenues are down or being completely eliminated.
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Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.
Download Now
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Building Flexible and Functional Kitchens: Technology to Drive Quality, Labor, Speed
10/23/2012 2:00:00 PM (EST)
Moderator:
>>Dorothy Creamer,Managing Editor, Hospitality Technology
Panelist:
>>Alex Birnbaum, Vice President of Information Technologies, CraftWorks
>>Michael Lukianoff, Principal Founder, Czar Metrics
>>Brian Wayne, Product Manager, QSR,
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View On Demand
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