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Next-Gen Hotels Go High-Tech & Interactive to Enhance Visibility
3/25/2013
Transforming the guest experience and increasing loyalty starts with outside-the-box innovations that create a true destination.

Mobile Pay and Cloud Top POS Headlines from February
3/11/2013
Mobile payments intrigue but still confuse some guests, while cloud point-of-sale options interest operators.

Reviews on Hotel Websites Yield Uptick in Direct Bookings
3/4/2013
Providing potential guests with access to online reviews directly on hotel's proprietary websites has proven to increase channel revenue and ultimately customer satisfaction.

Lodging Roundtable: Hotel Execs Break Down Systems Integration
3/4/2013
A panel of hotel IT executives offers their insights into what is happening, and not happening, in the industry's push for better system integration. The group IDs emerging trends, where challenges still exist, what mechanics and intelligence are still needed for effective integration and whether or not cloud-based systems are really the salve for what ails total interoperability.

Prep for Mobile Payments with 10 Self-Help Questions
3/4/2013
For some small and mid-sized operators, marketing their association with an up-and-coming mobile payment brand lends a cool factor and helps them attract new customers. That means the IT and finance folks seeking to build a roadmap for payment must invite marketing to the table, with the goal of building a comprehensive, integrated approach that solves each group's goals. As cloud competes with NFC and EMV looms, these 10 self-assessment questions will help create a mobile payment strategy.

Red Robin CIO Drives Change Through IT Management
3/4/2013
Red Robin CIO, Chris Laping, reveals his strategy for encouraging his technology team to take on a business transformation role and his overall vision for IT leaders to effect that positive progression. Also check out the behind-the-scenes video of the photo shoot, where Laping describes the company's innovative iPad employee training procedures that are geared towards millennials.

Steps to Create an Effective BYOD Management Plan
2/13/2013
With Bring Your Own Device (BYOD) emerging as an option for mobile workplaces, the hospitality space today is facing a rash of security risks. VP of technology for Stout Street Hospitality, Jeffrey Stephen Parker, offers some best practices for operators looking to implement a BYOD policy.

Tech Secrets Behind Revenue Management Success
2/13/2013
Revenue managers have a decidedly difficult task in deciphering all the data that will lead to the best revpar possible. Modern technology is an invaluable tool in helping make this task less of a guessing game and more of a science. Several top properties' revenue managers talk about the solutions that they utilize to maximize rates and bookings.

How Hospitality Can Solve Cellular Connectivity Issues
2/13/2013
With most guests carrying smartphones, being able to provide ample WiFi coverage and cellular connectivity is a premium concern for operators. Hotel technologists weigh in on options for boosting connectivity and offer tips for upgrading signal strength.

2013 Industry Outlook
2/13/2013
HT's Editorial Advisory Board, comprised of hospitality executives from a diverse mix of industry segments, offers their insights into what challenges and opportunities are emerging in technology for 2013.

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Profiling the Restaurant of the Future Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.



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4th Annual Shopper Experience Study: Rise of the Individual Shopper 4th Annual Shopper Experience Study: Rise of the Individual Shopper
6/10/2013
This annual survey of 2,500 consumers provides key insights on shopper preferences. Download the 4th Annual RIS/Cognizant Shopper Experience Study to learn how the retailing paradigm has shifted from serving many customers to serving each individual shopper.
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Building Flexible and Functional Kitchens: Technology to Drive Quality, Labor, Speed
10/23/2012 2:00:00 PM (EST)
Moderator:
>>Dorothy Creamer,Managing Editor, Hospitality Technology

Panelist:
>>Alex Birnbaum, Vice President of Information Technologies, CraftWorks
>>Michael Lukianoff, Principal Founder, Czar Metrics
>>Brian Wayne, Product Manager, QSR,
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