POS Highlights from August: Interaction, Mobility and Cloud Tech Impact the Point-of-Service

August proved to be a hot one in the point-of-sale market. Some of the top headlines touted restaurant and hotel operators implementing new POS technology as well as renewed attention to online ordering, mobile payments, cloud-based options and interactive capabilities.

Jet's Pizza Experiences Growth with New POS Tech
Point-of-sale technology from Revention helps a pizza chain to continue its growth plan by expanding online ordering capabilities and providing cross-chain stats. Jet’s approved Revention as a POS provider in August of 2011 and since then Revention is now being used in more than 100 Jet’s locations. The chain has enjoyed consistent growth within the pizza segment for years and plans to continue that growth by implementing new technologies such as online ordering.

Saladworks Intros Interactive Menus for Guests with Allergies
Saladworks has rolled out customized interactive menus from Gipsee to make it easier for customers with allergies to analyze items. Customers may also select Vegan or Vegetarian options and immediately see available choices from existing Saladworks menus.

Burger Chain Streamlines Ordering Process with Online and Mobile Capabilities
Fatburger has launched mobile and online ordering with OLO. Created for the iconic better burger chain, Fatburger, enables everyone, from Hollywood celebrities to regular Joe’s, to order up small, medium, large, XXL or XXXL Fatburgers, topped with Fatburger’s iconic and unique selection of add-ons (i.e. egg, bacon, chili, cheese, guacamole, etc.), all from the convenience of their computer or mobile phone.  Better yet, online users can Skip The Line at Fatburger locations.  

Auntie Anne's to Pilot Mobile Advertising Campaign with Real-Time Redemption Analytics
Auntie Anne’s Pretzels is partnering with The Coca-Cola Company, Millennial Media and Sparkfly Inc. to pilot a mobile advertising campaign that will offer consumers a mobile deal that can be measured and tracked seamlessly through the point of sale, down to specific consumer purchases at the item level.
 
Hotel Enhances In-Room Dining Experience with iPad Ordering
Guests at the Mondrian SoHo enjoy fine dining at their fingertips with Intelity's ICE on in-room iPads.Intelity's ICE (Interactive Customer Experience) virtual concierge system makes it simple and convenient to use the complimentary iPads included in every guestroom to review signature dishes, such as the Tuna Crudo with white balsamic, watermelon and jalapeños and the Chitarra with roasted tomatoes, basil and parmesan. Then, guests at the Morgans Hotel Group property can choose to either place an in-room dining request for select items and enjoy their meal in the privacy of their room or make reservations to eat in the dining room of the restaurant, which is helmed by celebrated Sicilian native chef Victor LaPlaca.

New Hotel to Launch with Cross-Property Tech to Improve Profitability and Efficiency
Ciena Hotels & Suite chain will premiere with a complete rollout of guest-facing and operational technology including mobile check-in, self-service ordering options and a cloud-based PMS.

Starbucks Accelerates Mobile Payments
A groundbreaking partnership between Starbucks and Square will grow business and enhance the payment experience for customers.

MICROS Rolls Out Suite of Cloud-Based Products
MICROS Systems, Inc. showcased a suite of cloud-based software and unparalleled mobility at HITEC. The suite of innovative solutions includes, OPERA and OPERA 9, MICROS Simphony, MICROS Smart Poster, myStayManager, OPERA2Go, webHotel, webProposal, MICROS iPad Ordering Client, MICROS mymenu, Mobile Payments with Tabbedout, MICROS myreservations, MICROS webOrdering, and many more.