SECURITY

Convert Choice-Loving Consumers Into Loyal Guests

8/6/2014
The same digital technologies that enable freedom-of-choice can be used to build lucrative guest loyalty. NCR's Sherry Shirah, director of consumer engagement solutions, offers guidance into how the same technologies that empower consumers – mobile, social and location-based – can also help restaurants build loyalty. Sponsored.

Three Key Pieces to Data Security

8/6/2014
Privacy and security are hot issues these days, fueled by high-profile data breaches affecting companies like Target, and closer to home, Wyndham Worldwide. Hotels are seeking ways to bolster privacy policies with scanning and monitoring procedures. Technology plays a part, but can only be effective when coupled with rigorous training and transparent guest communication.

POS Integration Becoming a "Must-Have"

8/6/2014
From mobile payments and tablets, to real-time analytics and social loyalty, the technology wish list for many restaurant operators is expanding. However, without standards for creating open architecture between systems, integration is a challenge. HT talks to restaurant operators about how they’re expanding capabilities in a fragmented market.
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FEATURED REPORTDownload Now >

2015 Lodging Technology Study

12/11/2014
HT's annual Lodging Technology Study tracks budgets, business objectives, and investment allocation trends in hotel IT. This report incorporates feedback from hoteliers to produce a comprehensive and useful set of findings, diving significantly deeper into top goals and challenges for IT teams, the role of IT leaders in business strategy and planned investments for in-room, guest-facing and property systems. Sponsored.
 

LIVE EVENTS

2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum