SECURITY

Payment System Reduces Processing Expenses

8/12/2013
CSI globalVCard paysystems has joined forces with M3 Accounting + Analytics to align innovative accounts payable solutions to meet the need for more powerful accounting software in the hotel industry.

POS Imperative: Provide Deep Customer Insight without Complexity

8/6/2013
Next-gen point of sale systems can be central to providing personalized service, but integration is key. The point-of-sale can play an important role in providing such service, while also creating opportunities for increased guest spending. In this month'S Executive Q&A, Jim Dennedy, CEO of Agilysys, talks about how high-tech, tightly-integrated POS systems are providing these opportunities.

How Hospitality Can Brace Against Breaches

8/6/2013
The importance of data security in the hospitality industry has increased in recent years with the rise of online bookings and the additional data collection avenues available, such as social media, mobile applications and website booking engines. Data attacks can be costly for hotels; both in the cost of trying to recover data along with lost revenue from future customers choosing a competitor because of the breach. With attacks on the rise and hackers targeting more than credit cards, hotels must remain diligent about data security.
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Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014
The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.

LIVE EVENTS

2014 Hotel Technology Forum
2014 Restaurant Executive Summit