Take a stroll down Lexington Avenue in midtown Manhattan and you might be surprised by your dining options. No longer are you limited to a burger and fries; they've slowly been supplemented by hundreds of fast casual providers offering made-to-order salads, sandwiches, and even more exotic treats like Thai or Mexican. From Cosi to Europa, the goal is quick service in a relaxing atmosphere, and more often than not a healthier alternative.
Restaurant operators dish on the strengths and snags of outsourced networks
Self-service hotel offers bargain rates instead of staff
How leading restaurant operators leverage IT to turn tables faster while driving top and bottom line growth.
Steak & Shake stays fresh with new menu offerings and a focus on quality service
Restaurant operators put new POS devices to the test
Reliability, speed and scalability at the POS
QSRs turn to technology to improve speed and quality
A point-of-sale system represents a huge investment for many companies, yet most fail to use even a fraction of the systems' capabilities. That relegates POS squarely to the expense category, when full use of the software and hardware they've bought can make POS a revenue-generator.
Your guests may be ready for self-service, but are you? According to Self-Service Takes Off, the Hospitality Industry Self-Service Technology Study (the study can be accessed and downloaded at htmagazine.com), consumers interest in self-service options at quick-service restaurants is growing, even as interest lags among restaurateurs.