SECURITY

Breaking Out of Brick & Mortar

9/6/2013
Fast-casual dining chain Wow Bao is busting out of traditional brick-and-mortar restaurant ops to embrace multi-channel sales. The Asian-inspired eatery just celebrated its 10 millionth sale, not only out of its four Chicago-area locations, but also through pop-ups, online ordering with bicycle delivery or nationwide shipping, festivals, stadiums, and even grocers’ freezers. Geoff Alexander, EVP and managing partner, credits a willingness to embrace technology as one key piece of WowBao's growth. In an exclusive interview, Alexander shares that story with HT.

Smart Guestroom Locks Becoming Standard

9/6/2013
Next generation locks are not only standing guard against theft with high-tech capabilities, but are also helping to streamline overall room control and monitoring. Benefits range from greater reliability, to interrogation capabilities, to remote access and control.

Next-Gen POS: Taking Payment Tableside

9/6/2013
Tableside ordering is emerging as a viable way for restaurants to yield faster table turns and increase sales. While adoption has been slow, technology advancements and the coming push for mobile payments are leading some restaurants to bring technology directly to the dining table.

Payment Tech Profile

9/6/2013
Between the adoption of smart phones and the upcoming overhaul to U.S. credit cards (moving from magstripe to CHIP), merchants can expect to see a significant amount of innovation from POS and payment vendors. MICROS, for one, recently announced a global integration initiative with PayPal’s mobile payment options. And for tableside payment, Canada-based Eigen Development is showcasing its MiraPOS that reduces PCI scope and is EMV capable. Get the full details on these two solutions in this month’s Payment Tech Profile.
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Big Data, Happy Guests: Using Analytics to Enhance Hotel Operations

6/30/2017
The power of big data has proven itself in many industries, helping companies save money, increase efficiencies and make more informed decisions based on actionable insights. Retail, heath care, manufacturing, government agencies and others are utilizing big data to the benefit of their customers and their bottom line.

LIVE EVENTS

2017 Multi-Unit Restaurant Technology Executive Summit