SECURITY

Web Browsers Can Bring Unwanted Threats to Hospitality Operations

5/20/2008
As customer and operational needs for internet connectivity grows, the hospitality industry is beginning to see an increased need to protect browser security. Although the most secure networks are still susceptible to attack, there are a number of measures that IT departments can put in place to safe guard their systems.

Restaurant IT Directors Continue to Struggle with PCI Compliance, Survey Shows

5/5/2008
A new study shows that compliance with the Payment Card Industry (PCI) Data Security Standard remains confusing and expensive for restaurant IT directors. And many wonder that, even with the payment processing changes they're making, they're still not doing enough to protect themselves and their customers.

New Payment Options

5/5/2008
When it comes to payment processing, the future is now (kind of). New technologies are helping restaurants get customers out the door with speed and efficiency, but do these new tools have what it takes to make contactless payment secure? HT takes a closer look.

Powdr Corp. Carves Smooth Track for Data Backup

5/1/2008
When Powdr Corp. wanted to increase the speed and control of data backup in their hotels, they turned to Idealstor's disk-to-disk system. Combining key features of both disk and tape backup methods, Powdr Corp. is able to connect, protect, and backup multiple POS and PC workstations leading to increased reliability and control of information.

OPENING EYES TO OPEN DOORS: Key at Nine Zero Hotel Is an Iris Scan

4/29/2008
Boston's Nine Zero Hotel turns to the newest technology in room entry systems -- the retinal iris scan. In addition to the standard room entry keys, guests of the Cloud Nine penthouse suit have the option of using iris scans as a quick and secure means of accessing their rooms.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference