SECURITY

Switching POS? Aim for a Successful Transition

10/1/2013
Buying or upgrading a POS system affects every area of your business, and so many things can go wrong. Our whitepaper discusses best practices and traps to avoid in three key areas of your business: staff, costs, and operations.

Breaking Out of Brick & Mortar

9/6/2013
Fast-casual dining chain Wow Bao is busting out of traditional brick-and-mortar restaurant ops to embrace multi-channel sales. The Asian-inspired eatery just celebrated its 10 millionth sale, not only out of its four Chicago-area locations, but also through pop-ups, online ordering with bicycle delivery or nationwide shipping, festivals, stadiums, and even grocers’ freezers. Geoff Alexander, EVP and managing partner, credits a willingness to embrace technology as one key piece of WowBao's growth. In an exclusive interview, Alexander shares that story with HT.

Smart Guestroom Locks Becoming Standard

9/6/2013
Next generation locks are not only standing guard against theft with high-tech capabilities, but are also helping to streamline overall room control and monitoring. Benefits range from greater reliability, to interrogation capabilities, to remote access and control.

Next-Gen POS: Taking Payment Tableside

9/6/2013
Tableside ordering is emerging as a viable way for restaurants to yield faster table turns and increase sales. While adoption has been slow, technology advancements and the coming push for mobile payments are leading some restaurants to bring technology directly to the dining table.
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Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014
The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market.

LIVE EVENTS

2014 Restaurant Executive Summit