As more and more technologies are finding their way into the cloud, the point-of-sale is one that is not to be left behind. Industry experts, as well as operators who have taken the plunge, reveal what cloud-based POS systems are on their way to becoming the norm rather than the exception.
As technologies and compliance standards evolve, hospitality and retail associations clamor for a long-term solution. Plus, insight into PCI in the cloud, hot technologies and more.
The point of sale in hospitality continues to decentralize. As mobile aps (and mobile food trucks!) gain ground, the PCI Council scrambles to keep security guidance on pace with innovation.
At least sixteen major hotel groups from around the world plan to work together to develop an industry security framework for handling sensitive credit card data. Intended to dramatically improve the security of credit card processing by and for hotels while significantly reducing costs, the effort has been chartered as a working group of Hotel Technology Next Generation (HTNG).
Hospitality execs are flocking to table-side and mobile payment apps. But with Category 3 apps still delisted, what does the Council advice? Bob Russo, general manager for the PCI Council, reveals what progress has been made regarding Category 3 applications, the major challenges concerned with their certification, and what operators can do in the meantime to secure their devices.
Tokenization offers added layer of security to spa management software while reducing PCI scope.
Announced at 2011 PCI SSC North American Community Meeting, the new capabilities allow restaurants to benefit by offering Wi-Fi access with localized content, in-store customer feedback and loyalty programs.
Many of the chain's franchisees have added biometrics to their POS systems to prevent the sharing of employee PINs, which in the past were responsible for driving up food and labor costs.
The payment gateway announced an integration with the Zen Cart e-commerce solution, enabling users to potentially save nearly 50 percent on transaction fees.
In May, Google marked its official entrance into the NFC-payment space with the introduction of Google Wallet. HT takes an in-depth look at this mobile payment advancement and its potential benefit to restaurants. Plus, Robert Notte, VP of IT for Jamba Juice, reveals the details behind his company's Google Wallet pilot.