SECURITY

PCI DSS Compliance: Just Whose Responsibility is It?

11/4/2008
While it is true that PCI DSS compliance is a technology-related matter, many executives fail to realize that compliance responsibility must be shared throughout and owned by the brand's top executives. Here are the top seven reasons why.

Understanding PCI Version 1.2

10/9/2008
Version 1.2 of PCI DSS, released just this month, includes several key areas that are important for hospitality operators to understand. Anti-virus software, data storage, and public-facing web applications are just some of the areas addressed.


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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference