Mobile access to information and transactions has already had a game-changing impact on hospitality, and we've only seen the tip of the iceberg. With explosive growth in both customer-facing and employee-facing applications, mobile tools are allowing hotels and restaurants to streamline operations and improve performance on the back-end, and better engage guests and drive revenue through the front of the house. In this special report, HT puts a spotlight on new mobile solutions, detailing the special features, unique functionality, and differentiating capabilities of each.
Along with the growth of the mobile POS marketplace, tableside technology rollouts and payment security played big roles in POS headlines in September.
Panasonic has introduced new scalable network video recording solution, advanced facial search and recognition system, and next-generation camera line.
Swipely manages one billion dollars in annual sales after one year in payments market.
Buying or upgrading a POS system affects every area of your business, and so many things can go wrong. Our whitepaper discusses best practices and traps to avoid in three key areas of your business: staff, costs, and operations.
The National Restaurant Association has reiterated its position that the proposed settlement over swipe fees is bad for restaurants.
Silicon Valley Bank survey finds tech companies preparing for when, not if, cyber attacks occur.
Fast-casual dining chain Wow Bao is busting out of traditional brick-and-mortar restaurant ops to embrace multi-channel sales. The Asian-inspired eatery just celebrated its 10 millionth sale, not only out of its four Chicago-area locations, but also through pop-ups, online ordering with bicycle delivery or nationwide shipping, festivals, stadiums, and even grocers’ freezers. Geoff Alexander, EVP and managing partner, credits a willingness to embrace technology as one key piece of WowBao's growth. In an exclusive interview, Alexander shares that story with HT.
Next generation locks are not only standing guard against theft with high-tech capabilities, but are also helping to streamline overall room control and monitoring. Benefits range from greater reliability, to interrogation capabilities, to remote access and control.
Tableside ordering is emerging as a viable way for restaurants to yield faster table turns and increase sales. While adoption has been slow, technology advancements and the coming push for mobile payments are leading some restaurants to bring technology directly to the dining table.