New capabilities help design effective loyalty programs, then create a path to engage and nurture members into high value guests.
Ovation Brands has selected cloud-based MICROS Simphony and MICROS iCare as its next-gen tech solution for all locations.
OpenWays offers new solution using technologies that supports all mobile technology platforms.
EMV Migration Forum sets guidelines to define EMV debit framework.
Acquisition positions Vantiv as a leader in high-growth integrated payments.
HT is putting the focus on security solutions for the hotel and restaurant industries in this special showcase. This report covers a variety of security-related technology solutions, highlighting the features and functionality of each one a reader-friendly format. These comprehensive solutions offer achievable ways to bolster datasecurity in hotels and restaurants. (Sponsored)
According to HT's 2014 Restaurant Technology Study, tableside ordering and payment devices are the single largest growth area in full service restaurants, with a third of respondents planning a rollout by the end of next year. Vendors are rolling out new solutions — including those that are mounted at the table and those that servers carry — that allow for mobile payment, faster table turns, upselling and more. Restaurant operators are turning towards tableside devices to incorporate payment functionality while enjoying longer battery life, upselling and more.
By the end of 2015, order-and-pay tablets are being mounted at the table, and check settlement for all purchases will be integrated into a single transaction at all of Buffalo Wild Wings' 1,010+ locations. HT talks to Karen Bird, VP of IT, about the project, as well as evolving mobile trends in restaurant technology.
In business there is now a clear realization that customer engagement,loyalty and innovation are intertwined and Influence over technology spending is transitioning rapidly from the CIO to the CMO. Dean Houden, CMO for TASK, talks about the role that marketing executives are playing in IT decisions. (Sponsored)
It's no mystery that in the hospitality industry, having a reliable staff that provides excellent customer service is essential for success. With payroll and benefits often being one of largest expenses for a hotel or restaurant, operators want to make sure that they are getting a good return on human resource investments. Here are five ways that a workforce management system can help owners and operators make effective staffing decisions while keeping costs under control.