Culture Eats Strategy at the Summit

The 11th annual Restaurant Executive Summit hosts an executive panel that tackles the hot button topic of the rise of the chief digital officer and its potential to upset the status of CIOs.

Starbucks Rolls Out Mobile Order & Pay Nationwide

Representing the fastest technology application rollout by the coffee giant, it is now available on both iOS and Android devices at more than 7,400 company-owned stores across the country.

SpeedLine POS Adds Secure EMV and NFC Payment Options

With new EMV PIN pads and this software upgrade, restaurant operators can also speed up service, offering NFC contactless payment, and digital wallet payment solutions such as Apple Pay and Google Wallet.

Starwood Opens the Door to Next-Gen Engagement

In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers. In this exclusive interview with HT, CIO and EVP Martha Poulter talks about Starwood’s keyless entry project, and offers a preview of Starwood’s plans for using technology for personalized customer experiences. Top projects include revenue optimization and preference matching, among others. Plus, Poulter offers her take on the industry buzzwords Internet of Things, Big Data and more.
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum