SECURITY

Eight Trends Changing Network Security

1/28/2013
As hospitality sees ever faster network connections, more remote users, and extensive upgrades to mobile networks, it's increasingly important to think about security policies and where and how to provide protection.

What Retail's Biggest Tech Show has for Hotels & Restaurants

1/21/2013
It may be retail's biggest show, but some of the technology on display at the annual NRF Big Show in New York City has big application for hotels and restaurants, too. HT's editors sifted through the aisles to highlight some of NRF's hot tech for hospitality. Not surprisingly, mobility and security made our list.

Zaxby's IDs Data Security Breach

1/14/2013
Suspicious files discovered on systems at certain Zaxby's locations has been identified as common points of purchase for fraudulent activity.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference