SECURITY

How a Digital Culture Gave Red Mango Ground-Breaking Buzz

5/8/2013
Using social media to drive business is no longer a new concept, but when it's used to generate buzz for a brand that hasn't even broken ground yet, that is truly forward-thinking. HT talks to Daniel Kim, founder of Red Mango USA, about how he envisioned a bold new future for frozen yogurt, not only through product development but by creating a digital culture that would appeal to the unique and devoted customers the company was cultivating through social media channels and loyalty programs.

The Growing Security Threat from Mobile Devices

5/8/2013
Fortinet's Kevin Flynn talks about the impact that consumer mobile devices are having on networks, and it's not all about bandwidth. There's a growing security threat that the industry will have address. Flynn shares strategies that can provide secure networking for customers with simplified more affordable management for businesses.

2013 Security Showcase

5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.

What's New in POS Hardware

5/8/2013
In this annual round-up of new POS hardware, HT gathers details and tech specs on many of the latest releases to hit the market, from terminals and mobile tablets to printers and customer displays. New releases focus on compact, energy-efficient and durable design.

MURTEC INSIGHTS: Future-Proofing the POS

4/22/2013
Restaurant execs at the Multi-Unit Restaurant Technology Forum discuss key factors in extending the lifespan of equipment plus plans for next-gen POS rollouts.

Restaurants Make the Move to Cloud POS

4/8/2013
Restaurants are beginning to embrace cloud-based point-of-sale as the available solutions catch up to the hype. HT talks to a mixture of operators about the benefits of going server-free, and takes a predictive look at what's next. Between the overall move to mobile POS, and the growing availability of all-in-one cloud solutions, many believe traditional POS terminals will eventually be eliminated.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference