In business there is now a clear realization that customer engagement,loyalty and innovation are intertwined and Influence over technology spending is transitioning rapidly from the CIO to the CMO. Dean Houden, CMO for TASK, talks about the role that marketing executives are playing in IT decisions. (Sponsored)
It's no mystery that in the hospitality industry, having a reliable staff that provides excellent customer service is essential for success. With payroll and benefits often being one of largest expenses for a hotel or restaurant, operators want to make sure that they are getting a good return on human resource investments. Here are five ways that a workforce management system can help owners and operators make effective staffing decisions while keeping costs under control.
The 19th annual MURTEC boasted a record number of 630+ food service and technology executives on site to meet for three days of valuable networking and idea sharing. This year's program was built around the 3.0 concept: "Restaurants 3.0: Keeping Pace with Rapid Innovation." Here HT recaps just a few of the many highlights from MURTEC 2014.
By the end of 2015, order-and-pay tablets are being mounted at the table, and check settlement for all purchases will be integrated into a single transaction at all of Buffalo Wild Wings' 1,010+ locations. HT talks to Karen Bird, VP of IT, about the project, as well as evolving mobile trends in restaurant technology.
MyCheck collaborates with PayPal to enable millions of mobile users to pay at the table.
Mobile and loyalty integrations with the POS make up the top stories from the last month.
With security threats exponentially increasing in the lodging industry, Delta Hotels and Resorts employed this strategy to mitigate risk and reduce PCI scope. (Sponsored)
Sandals Resorts enriches the guest experience with cross-property management systems from Infor.
Viableware introduces digital bill folder to solve chip and pin payment card challenge for full-service restaurants.
Five ways replacing antiquated point of sale systems can deliver cost savings and increased revenues.