The technology is especially critical if employees and customers are accessing sensitive data while in a restaurant where an Internet connection is typically unsecured.
The hospitality company expects the software systems to speed turnaround times, allow guests to pay at the table quickly and securely, help streamline operations, maximize revenue potential and provide seamless guest service "from reservations to payment."
While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.
As the recently released 2015 Customer Engagement Technology Study illustrates, operators must find ways to integrate what guests want – such as mobility – with appropriate systems in ways that add value and convenience.
New research reveals a website menu does matter, as 86 percent of diners regularly check out menus online before dining out.
The company's loyalty program grew 28 percent from a year ago to 10.4 million, and 20 percent of U.S. transactions are now made using mobile devices.
Elastic pricing, granular pricing and personalized pricing are all behind the solution for getting the right deal to the right persona.
According to Homebase, 90 percent of retail and restaurant scheduling is still handled on paper or in Excel, increasing the likelihood of errors and noncompliance with local labor laws.
The smart home, smart office and IoT technology expert introduces turnkey automation, integration and managed solutions for hotels and resorts.
The payment technology and services solutions provider now offers its gift card clients, distributors, partners and resellers a fully integrated, comprehensive physical and digital gift card program.