With the deadline for merchants to be capable of accepting EMV looming, the hospitality industry as a whole must take appropriate actions to be prepared. Those who don't have the ability to accept EMV credit cards and experiences a breach after that date, will likely bear the responsibility of the cost associated with the fraud. To help have a smooth transition, there are some key steps all operators should be taking prior to October 2015.
The 2014 Global Traveler Study offers hotel and restaurant executives detailed insight into the mind of the modern traveler. Through global consumer surveys across a wide range of demographics, Hospitality Technology magazine and Cognizant Business Consulting have uncovered traveler preferences for the use of mobile devices, social media, and loyalty programs in their interactions with hotels and restaurants. Sponsored.
Between the launch of Apple Pay and a flurry of roll-outs, the point of sale space was a busy one for the start of the fall season.
Report analyzes Wi-Fi speed and data consumption at coffee chains including Starbucks, Dunkin Donuts, Tully's and Panera.
Tea purveyor launches mobile payments app from Levelup with Passbook integration, focused on improving customer experience with one-touch payments.
Prime targets of hackers, hotels can mitigate risk with secure remote access.
Subway has implemented mobile payments through Softcard.
As food trucks experience rapid customer growth, NCR offers first-hand market insight.
eTouchMenu has been tapped to provide digital ordering capabilities across eight restaurants.
Hotels and restaurants that have incorporated tablets into their business platforms have enhanced customer satisfaction, decreased wait times, improved sales and increased employee productivity.