INDUSTRY REPORTS

Hotel Tech for the Future Guest

In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.

EKN: The Power of Customer Context - A Success Imperative For Every Retailer - Part One

6/4/2015
Driving beyond just customer access to "context power" with relevant and timely brand, product, pricing or loyalty messaging fosters informed shopping decisions, deeper engagement and beneficial long-term relationships. In part one of this report, we’ll summarize how in-store contextual engagement drives higher customer experience returns for hoteliers and hoteliers' top in-store engagement investment areas.

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EKN: The Power of Customer Context - A Success Imperative For Every Retailer - Part Two

5/20/2015
In part one of this report, we summarized ways hoteliers can benefit from providing context through relevant and timely brand, product, pricing or loyalty messaging. In part two, EKN will detail how context can fosters informed shopping decisions, deeper engagement and beneficial long-term relationships. In additions, recommendations will be provided based on extensive research on the top in-store engagement investment areas. To focus on and ways to drive higher customer experience returns.

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MURTEC in Review Recaps Session Highlights & Key Takeaways

5/11/2015
Celebrating its 20th anniversary, the 2015 installment of MURTEC® delivered an insightful agenda focused around the theme, 20/20 Vision: Inspiring the Future of Restaurant Innovation. Whether you missed the show this year, or simply couldn’t see it all, HT has you covered with a collection of session highlights and key takeaways. Download Now

LIVE EVENTS

2015 Restaurant Executive Summit