2012 Customer Engagement Technology Study
8/7/2012
In this first-of-its-kind research report, HT reveals the results of a comprehensive survey of hotel and restaurant operators’ use of customer engagement technologies, including mobile, social, digital and location-based applications. Find out current and planned implementation rates for things like tablet-based ordering, social media-POS integration, and more. Plus, this research reveals the perceived impact these applications are having on generating customer engagement, and on improving the overall business.
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2012 Restaurant Technology Study
3/1/2012
In this annual study, HT reveals the latest technology trends that are having an impact in the food service industry. The report covers a comprehensive range of topics including: budgets and business drivers; technology integration into overall business strategy; POS; payment security and more. The survey's findings show how technology is critical to restaurant operations and how its importance will shape the industry as a whole.
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2011 Digital Touch Point Study
12/22/2011
Digital Touch Points have quickly become the must have solutions for a number of markets. Download this custom report to find out which digital touch point technology is spurring the most interest from clients, budgets for installations, and what verticals are primed for implementation.
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2012 Lodging Technology Study
12/19/2011
HT's annual Lodging Technology Study covers trends, challenges, and priorities across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech.
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PCI in Hospitality
10/13/2011
As technologies and compliance standards evolve, hospitality and retail associations clamor for a long-term solution. Plus, insight into PCI in the cloud, hot technologies and more.
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2011 Self-Service Technology Study
6/10/2011
How are self-service technologies impacting the foodservice and lodging industries in 2011? Annual study reveals the trends and emerging innovations that are helping to influence adoption and overall perception among operators and consumers. 
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2011 Restaurant Technology Study: An Industry on the Upswing
3/18/2011
After years of struggling in a negative business environment, restaurant IT investment is back, and with a laser-sharp focus on productivity, efficiency and cost control. Operators reveal how IT decisions are being made, top POS features and more.
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2011 Lodging Technology Study
1/7/2011
In this landmark nation-wide study, Hospitality Technology polled more than 114 lodging executives to gain a clearer view of the trends that are occurring during this critical time. Learn how operators rank in-room technologies, PMS features and much more.
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Positively Mobile - mCommerce: How Mobility is Transforming Transactions
9/16/2010
Whether it's business-to-business or business-to-consumer, mobile tools are redefining commerce. Mobile technology spans countless form factors and touches every single aspect of commerce from marketing to sales to customer satisfaction. Positively Mobile covers these topics and more, showing you how you can leverage mobility to change the way you do business and boost your bottom line.
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2010 Self-Service Technology Study: A New Era for Self-Service
6/10/2010
Shifting consumer expectations, a brightening economy, and a bevy of up-and-coming applications are kicking once stalled hospitality self-service initiatives back into gear. Read about these trends and more in Hospitality Technology's annual Self-Service Technology Study.
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