Enabling the Smart Hotel Experience

In this exclusive Research Brief, Hospitality Technology re­veals never-before-published data and analysis from the 2017 Lodging Technology Study. Through crosstab analysis, HT’s research is able to identify what inno­vative companies are doing differently to enable the digital guest experience. 

Key findings include:

• One out of five hotel companies consider themselves innovative.
• Innovators are more frustrated by not being able to deliver technology projects faster.
• Top four customer-facing priorities that will set innovative companies apart from their less-innovative competitors.