EKN: The Power of Customer Context - A Success Imperative For Every Retailer - Part Two

In part one of this report, we summarized ways hoteliers can benefit from providing context through relevant and timely brand, product, pricing or loyalty messaging. In part two, EKN will detail how context can fosters informed shopping decisions, deeper engagement and beneficial long-term relationships. In additions, recommendations will be provided based on extensive research on the top in-store engagement investment areas. To focus on and ways to drive higher customer experience returns.

Click here to download Part One!