4th Annual Shopper Experience Study: Rise of the Individual Shopper

By RIS News | June 10, 2013

Shoppers&#39; likes, dislikes and deal-breakers are revealed in this annual survey of 2,500 consumers. Download the 4th Annual <em>RIS</em>/Cognizant Shopper Experience Study to learn how the retailing paradigm has shifted from serving many customers to serving each individual shopper.

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Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

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The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market. Download Now

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