|
Guestroom Tech: New Releases
4/8/2013
Guestrooms account for the largest portion of a hotel's technology budget. Not surprisingly, most hotels are funneling those guestroom investments into adding bandwidth, but several other technologies are ranked as high priorities in 2013. Among them are electronic locking systems and room control devices. In this technology report, HT showcases new solutions from three leading guestroom technology suppliers, including RFID/NFC-ready locks and a new all-in-one multi-media device for charging and playing guests' tablets and mobile phones
Download Now
|
|
2013 Security Showcase
5/8/2013
With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches. This report highlights several of the latest additions to the security landscape that run the gamut from wireless networks, tokenization, encryption, and PCI requirements.
Download Now
|
|
2013 Restaurant Technology Study
3/4/2013
In this annual study, HT reveals the latest technology trends that are influencing the food service industry as a whole. The report covers a comprehensive range of topics including: budgets, business health and metrics; investment strategies; top IT department challenges; mobile and social initiatives and plans; POS; payment security and more. The survey's findings show how the industry as a whole is under pressure to enhance the customer experience on the front-end, while still increasing efficiency in the back-of-house.
Download Now
|
|
2013 New Tech Showcase
2/13/2013
HT profiles new hardware and software solutions from a variety of vendors. Download the 2013 New Tech Showcase for more information on these high-impact products and solutions which include: the latest in POS and payments; new mobile workforce management platforms; back-office and enterprise solutions; a video wall solution; mobile hostess systems; and a guest experience platform.
Download Now
|
|
2013 Lodging Technology Study
12/11/2012
HT's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech. The findings from this research reveal both priority and satisfaction levels, exposing where technology performance is and is not meeting the needs of operators.
Download Now
|
|
2012 Labor Technology Showcase
10/8/2012
Labor is the lifeblood of the hospitality industry. In this special report, HT takes a look at the cutting-edge technologies that are shaping how restaurants and hotels can manage all aspects of labor, from scheduling to payroll and everything in between. These leading advancements will help operators increase efficiency while improving employee satisfaction.
Download Now
|
|
2012 Mobility in Hospitality Showcase
9/7/2012
Mobility has become a necessity in hospitality. Both food service and lodging companies must address the demands of guests for increased mobile capabilities as well as the streamlining of operations that is possible with mobile technologies. This report showcases the leading solutions that will enable hospitality companies to efficiently operate and thrive in a mobile environment.
Download Now
|
|
EKN's State of the Industry Research Series: Big Data in Retail
8/23/2012
Big Data is the new shiny object in the room. The challenge lies in disaggregating the buzz, and all the game-changer talk, from where the value lies; and more importantly, in answering the question of how and where do you get started. To help answer the question, Edgell Knowledge Network (EKN) conducted extensive research using its Pulse360™ methodology. Download this comprehensive report to learn not only the opportunities and challenges Big Data can provide but how and where retailers can get started. The research included a survey of 75+ retailers, in-person interviews with senior retail leaders, and guidance and validation of the findings and recommendations by our Advisory Council.
Download Now
|
|
2012 Customer Engagement Technology Study
8/7/2012
In this first-of-its-kind research report, HT reveals the results of a comprehensive survey of hotel and restaurant operators’ use of customer engagement technologies, including mobile, social, digital and location-based applications. Find out current and planned implementation rates for things like tablet-based ordering, social media-POS integration, and more. Plus, this research reveals the perceived impact these applications are having on generating customer engagement, and on improving the overall business.
Download Now
|
|
2012 POS Software & Hardware Showcase
6/11/2012
The point-of-sale is perpetually evolving in order to keep up with customers' increasing demands for speed, efficiency and top-notch service. Covering tableside applications, cloud-based solutions, iPad software, online ordering and more, this annual supplement showcases the latest software and hardware solutions that will revolutionize the point-of-sale.
Download Now
|
|
|
|
|
|
|
|
|
|
|
Profiling the Restaurant of the Future
4/24/2013
The restaurant industry is rapidly changing as consumers have unprecedented abilities to drive their engagement with quick service and casual restaurants. Find out what technologies will give restaurants a competitive advantage in this future-looking whitepaper.
Download Now
|
|
|
|
|
|
|
|