From mobile keys and robotics to improve guest service to mobile apps and gamification to improve operations, HITEC hosted an array of next-generation technology announcements and debuts.
Southwind selects SkyTouch Hotel OS as a mission-critical, integrated hotel management platform for its independent hotels and resorts.
Independent research reveals need for new capabilities and technology in hospitality.
Solution improves conversion rates, drives incremental revenue, increases guest satisfaction.
Encouraging reviews in a programmatic way helps hotels collect more feedback and online content.
Newmarket and Savioke partner to bring the future of guest service to hospitality.
Solution prompts eligible guests to check in online the day prior to their booked stay by sending an automated email, which also allows for reviewing or changing reservation details, adding additional conveniences such as breakfast or parking passes, and paying online.
Now capable of being customized for any property or brand, the solution offers attractive rate incentives to customers while capturing potentially lost revenues for hotels.
Benefits of the optimized built-in TV content management solution include saving hotel energy and costs, real-time monitoring of rooms and allowing guests to have total in-room control.
Newmarket introduces gamification elements in HotSOS Mobile to encourage consistency in employee performance.