Solution increases conversion rates, drives incremental revenue, and boosts loyalty.
Starwood Hotels & Resorts teams with BirchStreet to find a systemic solution to roll out a cloud-based integrated P2P system across its hotels globally.
What hoteliers need to know to protect themselves after the liability shift.
Hotel Nikko San Francisco rolls out StayNTouch embracing the new mobile service paradigm.
Despite concerns about security, CIOs and IT leaders are moving an increasing percentage of their organizational information into the cloud. Many of these executives are making growing use of private cloud and SaaS delivery models. Here HT talks to industry experts about their experiences, best practices and concerns for the future of managing hotels in the cloud.
BirchStreet Systems helps Omni Hotels & Resorts to see achievements in global procure-to-pay, budget tracking and spend management.
Coast Hotels will soon be implementing new technology to optimize its customer relationships by integrating email marketing, guest satisfaction surveys and loyalty rewards into ZMail.
NORTHWIND-Maestro teams with independents to create fully-integrated loyalty solutions that simplify reward point programs, support personalized service, and provide online tracking.
Galleria Park Hotel deploys StayNTouch Inc. software to allow guests an expedited arrival and check-in.
Best Western has approved MSI CloudPM for a general release at its properties.