PROPERTY MANAGEMENT

Resort PMS: 10 Tips from Power Users

5/5/2008
Resorts place greater a load on their property management systems than any other lodging operation. Learn how to leverage your PMS system to its fullest potential in the demanding resort environment.

Building an Online Brand

4/8/2008
Hotels are tapping into the power of the Internet by linking their websites with other property systems, and maximizing their appeal to guests. One property is boosting gift card sales by 30 percent with its online initiatives, while others are expanding their brand's awareness via smart marketing.

PMS Market Update

4/8/2008
When it comes to property management systems, new modules and upgrades hit the market on a near monthly basis, making it tough for hotel operators to stay abreast of what's available. To help keep you Ã.‚¬Å"in the know," HT spoke with operators about their recent rollouts, and the latest advancements in PMS technology.

Hospitality Back on the Leading Edge

4/8/2008
The proliferation of technology in American culture within the last decade caused the hospitality industry to have a bit of a technology identity crisis. But as the industry gains back its footing in the new landscape, it is finding new and more creative ways to leverage technology and create experiences unique to the hospitality industry. It is also going back to its roots and finding ways to be seen as a marketplace for technological innovation by implementing technology that few if any customers will possess or experience.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference