PROPERTY MANAGEMENT

Mandarin Oriental Hotels Complete World-Wide BI Installations

6/17/2008
Mandarin Oriental Hotels finalizes the integration of Datavision's Business Intelligence System Suite across multiple locations world-wide. Datavision will consolidate information from PMS, POS, Spa, Sales & Catering and Back Office at each property.

PMS Peer Review: June 2008

6/10/2008
Property management systems are essential to the operation of any hotel. In this first-ever peer review, HT asked a selection of its readers to informally discuss how their systems meet their unique needs.

Give Guests the In-Room Tech They Demand

6/3/2008
As the average hotel guest enjoys a wide array of the most current technological advancements at home, hotels are struggling to keep up with their in-room technology. What do hotels need to do in order to stay ahead of the curve and increase the rate of guest returns
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference