MSI's investment in REMco will increase the products, solutions and services available to both organizations' current and future customers.
Guest 360 is a full-function PMS built from the ground up to utilize Services-Oriented Architecture, which provides a highly scalable and flexible solution for hotels and resorts of all sizes as well as multi-property operations.
Expansion to the iPad, iPhone and iPod touch products allows hoteliers alternative tools to leverage point of sale functions and enhance guest service.
The new features include customer facing technologies that will enhance the guest experience, streamline operations, and allow hotels to become more environmentally friendly.
Through this installation, The Grove will be able to consolidate information from its PMS, POS, spa, golf, dining, and sales & catering systems.
The company anticipates full deployment of the solution to its entire domestic hotel portfolio of nearly 5,000 hotels by 2012, and also planning to roll out the system to its properties in Australia, New Zealand, Great Britain, France and Germany beginning later in 2010.
In its annual round-up of new property management system technology, HT checks in with the vendor community to discover their latest releases and development plans. Web functionality, mobile applications and upgraded CRM modules are just some of the latest offerings.
In an exclusive Q&A, Robert Webb, CIO for Hilton Worldwide, shares how outsourcing certain elements of Hilton's IT infrastructure, while simultaneously reinvesting internally in other areas, is strengthening the company's global operations, generating substantial savings, and empowering growth across the Hilton portfolio.
The 85-room property has implemented property management, point of sale, guest marketing and document management solutions from Agilysys to streamline operations.
Kimpton's 49 hotels across the United States will use Sabre Hospitality Solutions' SynXis Central Reservation System (CRS) for connectivity to all channels including global distribution systems, online travel websites and direct voice reservations.