PROPERTY MANAGEMENT

Golf & Spa: Top IT Trends

9/8/2008
The newest offerings in golf and spa technology focuses on guest personalization. From dynamic packaging and booking capabilities to customer tracking preference capabilities, operators are striving to differentiate their properties by building exceptional guest loyalty.

4+ Star Luxury Hotel & Spa Selects Maestro

8/13/2008
Dallas' Stoneleigh Hotel & Spa gives staff a 360-degree view of guest at every touch point with integrated Maestro Suite of modules. Staff can track guest preferences to provide personalized guest experiences.

PMS Innovations

8/10/2008
The latest in property management solutions are not only innovative but sure to raise the industry bar. Web capabilities, customizable systems, and SMS messaging are among the latest in PMS capabilities.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference