Headed by a growing group of technology vendors who support integration and communication among suppliers, The Ultimate Hotel Technology Makeover offers two winning hotels the chance for a complete technology overhaul.
Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.
At each property, NEC's UNIVERGE SV8500 IP Communications Servers and UA5200 Attendant Consoles interface with the hotel's PMS, delivering communications services to staff and guest rooms.
The Eliot Hotel transcends basic in-room concierge solutions to incorporate a tool that brings property management tech into the mix. Learn about the solution that enables guests to order room service and more, while providing staff with reporting tools for a streamlined operation that finds revenue prospects.
Multi-property resort chains, hotel companies and high end boutique destinations select Maestro PMS to centralize management controls, provide personalized guest experiences and maximize online revenue with guest self-service.
The two South Miami Beach hotels implement property management and point of sale systems from Agilysys to increase efficiency and streamline operations.
The Visual One PMS by Agilysys provides an additional interface to Trust|Connect that has been proven to save time, money and manpower by automating the process of updating Trust's Voyager|CRS centralized reservation system with the latest rate and availability information.
RateTiger will assist MICROS by providing rate shopping data from RTShopper which will be integrated into the MICROS OPERA PMS, OPERA Reservation System and OPERA Revenue Management System products.
RS Ambassador provides hoteliers with streamlined communications between ResortSuite and other hospitality software solutions.
Following the successful implementation of MICROS OPERA Express, West Inn & Suites plans to install the OPERA business intelligence suite this August to improve hotel forecasting and efficiency.