New features within the OPERA enterprise solution allow guests to manage their hotel reservations and travel itineraries from mobile devices, order room service with a PDA, receive confirmation texts, and more.
HITEC 2009, held June 22-25, offers attendees a glimpse at some of the most innovative and cutting edge technologies on the market today. Couldn't make it to the convention? Hospitality Technology is there to bring you the biggest announcements as they are being revealed live from the show floor.
Through a newly announced agreement with MICROS, Merchant Link's hosted credit card security solution will soon enable OPERA PMS users to achieve PCI compliance and protect personal guest data.
The three-property resort group is able to streamline all of its operations with Maestro PMS on a single database for exceptional service, faster booking and profitable up-selling.
Property management system integration is one of the key pain points in any lodging operation, given the vast number of systems that any one property runs and the number of vendors involved. Operators share their top strategies for integrating the PMS with other hotel systems.
It is hard to believe that only a few years ago, Joie de Vivre hotels had a very disjointed IT operation, with no standardized or centralized property management system. Learn how the hotel brand is able to manage its 38 hotels and PMS environments through a hosted application from MICROS.
Maestro's eMarketing tool complements ResWave and the Guest Feedback Tool to maximize revenue, guest loyalty and free up staff to focus on personal service.
The software-as-a-service hotel management solution is easily accessible via the Internet, and only requires users to pay a monthly subscription fee based on usage.
Internet-hosted applications, commonly referred to as cloud computing, are poised to be technology's next "big thing," revolutionizing the way that businesses store and access information. With applications that cater to of bevy of functions, experts are predicting that 20 percent of what we do in IT will be hosted or "in the cloud" by 2013. HT de-clouds the hosted Web-service mystery to reveal what it is, and how hotels and restaurants can leverage this technology to promote efficiency and cost savings.
The Gold Spike Hotel & Casino and the Resort on Mount Charleston, two newly acquired hotels by the Siegel Group Nevada, get a technology upgrade to MICROS' property management solution.