PROPERTY MANAGEMENT

The 'Wow' Factor

12/10/2008
Hotels raise the guest satisfaction bar with in-room technology that promotes a superior guest experience. From loaner iTOUCHs to the next generation of customer relationship management, operators aim to impress through personalization.

The Atlantic Hotel Implements MICROS OPERA

12/8/2008
The Atlantic Hotel is the first Small Luxury Hotels (SLH) of the World property in Europe to install a two-way interface to SLH's Central Reservation System.

Golden Gate Hotel & Casino Increases Efficiency with Streamlined POS, PMS Solutions

12/4/2008
Last year, management for Las Vegas' Golden Gate Hotel & Casino wanted to upgrade the hotel's property management and POS systems to streamline operations and improve the guest experience. Since the implementation of two Agilysys solutions, hotel management has improved productivity in nearly every area of operations.

Countdown to 2009: 10 Most Read Articles

11/25/2008
With only a few weeks left to 2008, Hospitality Technology looked at our data to countdown the 10 most read articles of the year. Point of sale, PCI and in-room technology are just some of the topics on this must-read list. Your peers have already read them, have you?

Maximize Your PMS' Value: Top Tips to a Smooth Running System

11/11/2008
Operators put a lot of effort into their initial property management system setup and configuration. Yet as time passes, original operational needs change and many fall victim to system mediocrity. Learn the top auditing tips to keeping your PMS running as smoothly as it did the day it was first installed.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference