Following the successful implementation of MICROS OPERA Express, West Inn & Suites plans to install the OPERA business intelligence suite this August to improve hotel forecasting and efficiency.
New mobile MICROS features for the iPhone, digital menu board solutions, and OPERA's MyStayManager are just some of the technology solutions that will be on display.
New features within the OPERA enterprise solution allow guests to manage their hotel reservations and travel itineraries from mobile devices, order room service with a PDA, receive confirmation texts, and more.
HITEC 2009, held June 22-25, offers attendees a glimpse at some of the most innovative and cutting edge technologies on the market today. Couldn't make it to the convention? Hospitality Technology is there to bring you the biggest announcements as they are being revealed live from the show floor.
Through a newly announced agreement with MICROS, Merchant Link's hosted credit card security solution will soon enable OPERA PMS users to achieve PCI compliance and protect personal guest data.
The three-property resort group is able to streamline all of its operations with Maestro PMS on a single database for exceptional service, faster booking and profitable up-selling.
Property management system integration is one of the key pain points in any lodging operation, given the vast number of systems that any one property runs and the number of vendors involved. Operators share their top strategies for integrating the PMS with other hotel systems.
Maestro's eMarketing tool complements ResWave and the Guest Feedback Tool to maximize revenue, guest loyalty and free up staff to focus on personal service.
It is hard to believe that only a few years ago, Joie de Vivre hotels had a very disjointed IT operation, with no standardized or centralized property management system. Learn how the hotel brand is able to manage its 38 hotels and PMS environments through a hosted application from MICROS.
The software-as-a-service hotel management solution is easily accessible via the Internet, and only requires users to pay a monthly subscription fee based on usage.