PCI compliance, direct website bookings for lower costs, total guest experience to boost loyalty, yield management to maximize revenue, and social marketing are essentials for success in 2010.
One&Only Resorts has selected MICROS OPERA PMS for all of its properties worldwide. In addition, the Cape Town location is leveraging MICROS' Hospitality Management System and its Workstation 5 to manage its entire enterprise dining and retail operations.
CityCenter's ARIA Resort & Casino and the Mandarin Oriental hotel are leveraging a technology from Control4 to give guests control of every aspect of their room environment, while providing CityCenter with an unparalleled control of energy usage.
Upon opening in January, the Santa Claran Hotel Casino will utilize Agilysys' Guest 360, an open database and cross-platform PMS that utilizes Services-Oriented Architecture (SOA) to provide a highly scalable and flexible solution.
Twenty-one hotel operators are preparing for growth in 2010 with the selection of Maestro PMS. Operators cite the PMS' powerful online capabilities, PCI compliance and Diamond Plus Service as key factors for success.
ResortSuite WEB, a high performance, customizable and automated online booking engine, enables operators to maintain complete control of their own inventory without utilizing the costly services of any third party reservation tools.
Maestro earns certification from PCI Security Standards Council to support its clients' PCI compliance obligations.
Hospitality Technology's market update on the hot technologies and trends that are impacting PCI compliance in hotels and restaurants: Topics include the July 1, 2010 deadlines; the straight story on tokenization; PCI-compliant solutions and more.
The interface between the SpaSoft Spa Management System and The Concierge Assistant system enhances guest service and improves the efficiency of staff through the direct communication of spa appointments.
The interaction between the two solutions enables the guest to securely receive his or her room number and room key via cell phone, thereby streamlining the check-in and check-out process by allowing the guest to bypass the front desk.