Couldn't make it to the 2010 International Hotel/Motel & Restaurant Show? HT was on-hand to cover the latest in-room and property-wide innovations. Plus, discover which vendors took home top industry accolades this year and the operators who are using their solutions.
One of the first companies to use the application is Boyd Gaming Corporation, which has incorporated Mobile ResNet into 'B Connected Mobile,' a multi-property, loyalty program-based smartphone application.
@nlimited Distribution controls the revenue environment through an integrated booking engine, content management technology, booking reporting, digital marketing and more.
In taking home J.D. Power and Associates' top honors in guest satisfaction in 2010, the 45-unit Omni Hotels & Resorts is solidifying its place as a leader in the upscale pack. Richard Tudgay, Omni's VP of technology, reveals how technology has helped the hotel chain make a name for itself in this competitive segment, and even carve out its own unique niche: "innovative luxury."
Energy management systems can not only help hotel to realize significant cost savings, but they can provide guests with seamless customer service and comfort options. Executives from Sheraton, Mandarin Oriental and La Quinta Inns & Suites share their energy management best practices.
Amadeus says that it wants to concentrate its efforts on delivering an integrated Hotel IT platform targeted to large and mid-sized hotel chains.
The POS used in a number of its hotels' restaurants, bars, and gift shops, as well as the information management system used at check-in, are believed to be the source.
The new mobile offering includes a geolocating/GPS capability, and can instantly link visitors to Web 2.0/social media sites, as well as to property review sites like TripAdvisor.
Magnolia Hotels leverages a PCI compliant, cloud-based property management system to secure sensitive information while centralizing proprietary guest data across five properties. The result: thousands upon thousands of dollars in additional revenue.
The award-winning hotel will implement the ResortSuite PMS as well as F&B and concierge modules to manage guest preferences and activities.