Smartphones and tablets running Micros' Opera2Go will help to facilitate check-in, check-out, reservation look-ups, room moves and more.
Midwest hotel chain pilots the new user interface and "starter set" of channel management features, which offer new technologies and a new understanding to revenue managers.
Each year HT honors a select group of hoteliers that have demonstrated outstanding technological innovation. This year's Visionary Awards winners, including Royal Caribbean, Choice Hotels International, Morgans Hotel Group, and Galt House Hotel, discuss the innovations and collaborations that helped them to stand out from the pack.
Hoteliers are set to expand their capital investments in 2012. Live polling from 2011 Hotel Technology Forum reveals growth expectations, plus how IT budgets are to be allocated in the year ahead.
The Micros Payment Gateway will support Planet Payment's "Pay in Your Currency" solution, offering international guests the choice to pay in their home currency.
Geneva-based Global Hotel Alliance aims to better personalize a guest's stay by leveraging Micros' Opera Customer Information System across its global locations.
What are the three most important features when purchasing or upgrading your PMS? Dennis Morris, director of revenue development for Meyer Jabara Hotels, points to integrated revenue management, the ability to connect to online sales channels, and a guest centric focus.
With one central profile database, Joie de Vivre can significantly extend sales and customer relationships to improve the overall guest experience and provide employees with the tools to operate at maximum efficiency.
The mobile, social and cloud technology trends that are gaining prominence across much of the industry are finding their way into property management systems in 2011. HT taps the vendor community to learn about how these and other trends are shaping PMS technology.
When it comes to hotel distribution, are direct-connect style systems the way to go? Doug Carr, executive director of distribution for Fairmont Raffles Hotels International weighs in.