At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence
A Subway franchisee sees a measurable uptick in returning customers and improved employee communications after implementing SmartReceipt technology.
Hoteliers are craving mobility in property management systems to enhance and streamline daily operations, but developing the technology requires diligence from both operators and tech providers.
MTech has rolled out property management and Android solutions to streamline operations in two South Pacific properties.
Highpointe Hotel Corporation is upgrading to a new BI system that boasts advanced data analysis and mobile iPad functionality.
Fager's Island rolls out a complete series of property management tech solutions to streamline operations and up profits.
The Red Lion Hotel implements Passkey's GroupMAX to optimize group reservations management.
The EverServ SureCheck V5 from PAR reduces direct labor spent on compliance and task management tracking by up to 60% compared to pen and paper method.
A panel of top execs at the 2012 Hotel Tech Forum drill down the difficulties and problem areas for hotels looking to integrate interoperable technologies.
Hospitality operators utilize dashboards to yield insights into the inner workings of businesses and gain necessary data to improve efficiency and returns. Restaurant executives reveal how dashboard technology helps to remove guesswork in day-to-day business operations.