The Cosmopolitan of Las Vegas CIO, Kris Singleton, describes how transforming public spaces with guest-facing technology has enhanced the overall hotel experience. By extending amenities often reserved for in-room perks, The Cosmopolitan is offering the ultimate in connectivity for its guests across the entire property.
With reports piling up, lengthy wait times, inefficient labor costs, and food spoilage all translating to lost profits, restaurants need back office technologies in order to be successful. Operators are looking for systems to streamline the back-of-house. HT's 2012 Back Office Showcase offers insights into the latest technologies that will ultimately provide control and improve margins.
As recessionary era belt-tightening seems to be easing, IT budgets across all hospitality sectors are increasing.
The results of the 14th Annual Restaurant Technology Study reveal that the rebounding economy is encouraging operators to loosen purse strings and invest in updating management technologies.
King's Seafood Company has shaved off two percent of its labor costs after implementing HotSchedules.
La Madeleine Country French Cafe has upgraded 60 locations to the latest TMx Workforce Positioning System.
Casual dining chain Ruby Tuesday has announced it will implement the MICROS Table Management Solution across the enterprise to improve the overall dining experience.
A Delaware-based casino hotel has implemented Rainmaker revolution to maximize total customer value.
ICE Guest Services Management Solution seeks to streamline guest services for hotel operators.
Cameron Mitchell's Ocean Prime Fine Dining has improved ticket times and eased service anxieties by implementing ConnectSmart Kitchen from QSR Automations.