The Orient-Express has implemented the MICROS OPERA Sales & Catering Module for its hotels worldwide.
A national survey of restaurant goers reveals top factors in diner satisfaction and how guests make dining decisions. Implementation of technology can help in all these areas.
Vantage Hospitality Group has integrated its property management and central reservation systems to enhance overall guest service.
At the recent MURTEC, 58 percent of attendees named increasing guest counts as a top business objective. Those bigger numbers can be achieved by investing in the latest technologies in social CRM, e-commerce and business intelligence
A Subway franchisee sees a measurable uptick in returning customers and improved employee communications after implementing SmartReceipt technology.
Hoteliers are craving mobility in property management systems to enhance and streamline daily operations, but developing the technology requires diligence from both operators and tech providers.
MTech has rolled out property management and Android solutions to streamline operations in two South Pacific properties.
Highpointe Hotel Corporation is upgrading to a new BI system that boasts advanced data analysis and mobile iPad functionality.
Fager's Island rolls out a complete series of property management tech solutions to streamline operations and up profits.
The Red Lion Hotel implements Passkey's GroupMAX to optimize group reservations management.